Section 04 Staying Safe Question 01 – 10

Staying Safe Question 1 - 10

1 / 10

In what circumstances can you ask the passenger to leave your vehicle?

A. When he becomes angry or violent - even in the middle of a motorway

B. When he becomes angry or violent but only when it is safe to do so

C. When he asks you to stop at a cash point

2 / 10

You should never accept any:

A. Bad behaviour towards you for any reason

B. Tips from your passengers

C. Advice about the route

3 / 10

What is a hate crime?

A. When someone commits an assault

B. When someone commits a crime against someone based on disability or sex only

C. When someone commits a crime against someone based on disability, sex, sexual identity, sexual orientation, race, or religion

4 / 10

What to do if someone is violent or aggressive towards you?

A. Report the incident to the police as soon as possible

B. Report the incident to TFL as soon as possible

C. Ignore it

5 / 10

If a passenger becomes angry or violent in your vehicle? (2 correct answers)

A. You have the right to say that you will not accept that

B. Shout at them

C. Ask them to leave if it's safe to do so

6 / 10

To provide a safe service for your passengers and to protect you as a driver you
should consider: (2 correct answers)

A. Checking the passenger’s name and destination before they get in the vehicle - this will help make sure the passenger doesn’t get into the wrong vehicle

B. Discussing with your operator how they can help protect you from the possibility of aggressive or violent behaviour by a passenger and carrying a lone worker device

C. Carrying a pepper spray in case of any violent behaviour

7 / 10

To provide a safe service for your passengers and to protect you as a driver you
should consider: (2 correct answers)

A. Being clear with the passenger about exactly where you are taking them, the route there, how long it is likely to take and what the fare will be before the journey starts

B. Asking your operator for airport trips only

C. Making sure your operator has given you booking details, such as the passenger’s name, pick up point and destination

8 / 10

In case of an emergency, you can:

A. Call the police on 999 immediately

B. Call the police on 999 the day after the incident

C. Call your operator

9 / 10

Name 2 signs of possible aggressive behaviour (2 correct answers)

A. Hands held tightly in fists

B. Aggressive staring

C. Singing

10 / 10

What to do if you feel concerned? (2 correct answers)

A. Remain silent and carry on to the destination

B. Act immediately

C. Use your lone worker device

Your score is

The average score is 80%