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Carrying Out Private Hire Journeys Question 31 - 40

1 / 10

Can you update a fare if the passenger changes the destination?

A. Yes, but only within Greater London

B. No, you must inform your operator and they will be able to do it

C. Yes, within and outside Greater London

2 / 10

If your passenger decides to change the destination of their journey, asks you to
pick up extra passengers or has extra luggage you should:

A. Stop your vehicle immediately and inform your operator

B. Tell your operator as soon as it is safe for you to do so

C. Charge the passenger extra without informing your operator

3 / 10

Who is responsible for agreeing a fare with the passenger?

A. The driver

B. The passenger

C. The operator

4 / 10

Does an operator need to agree a fare for the journey with the passenger or give
them an accurate estimate before the journey starts?

A. Yes

B. No

C. Yes, but it only applies to airport bookings

5 / 10

Does TFL have powers to set or control the fares charged by PHV operators?

A. Yes, but only for airport trips

B. Yes, for all trips

C. No

6 / 10

If you have any doubts about whether a journey outside Greater London (pickup
or destination) is legal or not, you should:

A. Call TFL driver's helpline

B. Ask your operator

C. Do nothing

7 / 10

At Heathrow & City Airport Taxi ranks you are:

A. Only allowed to drop passengers off safely

B. Not allowed to use any taxi ranks - these are for licensed taxis only

C. Only allowed to pick up passengers safely

8 / 10

Where you should not wait for passengers? (2 correct answers)

A. In local car parks or residential streets

B. At taxi ranks

C. At official car parks

9 / 10

When picking up passengers you must: (2 correct answers)

A. Not wait in local car parks or residential streets

B. Wear a suit & tie

C. Use an official car park

10 / 10

Where do you need to park to wait for a booking from Heathrow Airport?

A. At McDonald’s

B. At any local petrol station

C. Only in an official car park or the PHV Authorised Vehicle Area

Your score is

The average score is 90%

Next Questions 41 - 52

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