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Carrying Out Private Hire Journeys Question 11 - 20

1 / 10

Your operator has a booking office at a late-night venue (pub/nightclub). He is
allowed to accept bookings:

A. Inside and outside the booking office on the street

B. Only inside the venue at the booking location specified on their licence

C. Anywhere within 50 metres from the venue

2 / 10

What information must be recorded by your operator? (2 correct answers)

A. The date the booking is made and, if different, the date of the journey The name of the person the booking is for, The agreed time and place for picking up passengers, or, if more than one location, the agreed time and place for picking up the first passenger

B. The main destination, The agreed fare or estimated fare, The name or other identification of the driver carrying out the booking The regis

C. The main destination, The agreed fare or estimated fare

3 / 10

Are you required to inform you operator about any changes to the booking for
example if the final destination changes?

A. No, it's not required

B. No, it's the passengers responsibility

C. Yes, you should let the operator know about any changes

4 / 10

Who is responsible for collecting and recording booking details?

A. You and your operator

B. Your operator

C. Only you

5 / 10

Who is allowed to accept bookings?

A. Licensed London PHV operator and any PHV driver but only in advance via email or text or phone call

B. Any PHV driver but only in advance via email or text or phone call

C. Only a licensed London PHV operator

6 / 10

Are you allowed to hand out you own business card or phone number to a
member of public that approaches you without a valid booking?

A. No, you can only hand out a business card with the number of your operator

B. Yes, so that they could use your services in the future without having to book through a licensed operator

C. Yes, so that they could use your services in the future but first you will have to make a booking with your operator

7 / 10

What you should do when someone approaches you without a valid booking?

A. Allowed them to sit in your vehicle while you contact the operator to make a booking

B. Allowed them to sit in your vehicle and ask them to make a booking with your operator

C. Hand out a business card with the number of your operator on it or you can provide other contact details such as a website

8 / 10

Can you inform members of public that you are available for hire without a
booking?

A. Yes, same as Taxis (black cabs)

B. Yes, but only after 6pm

C. No, PHVs are not allowed to do so

9 / 10

Are passengers allowed to enter your vehicle before you have received the
booking from your operator?

A. Yes, but they must make a booking before you start the journey

B. Yes, but they must make a booking before arriving at their destination

C. No, you must not allow any passenger to enter your vehicle before you have received the booking from your operator

10 / 10

Are you allowed to pick up a passenger without a booking on the street outside
your operator's centre?

A. No, you can only accept passengers if they have booked you through a licensed operator

B. Yes

C. Yes, but you must inform your operator after completing the journey

Your score is

The average score is 63%